PRIVACY POLICY – KISMOTUAE.COM
Last Updated: December 2025
Operated by: KISMOT GENERAL TRADING L.L.C
License No.: 732754
TRN: 100225584000003
Office: 505, Al Sabkha Tower Building, Sabkha Road, Deira, Dubai, UAE
Email: support@kismotuae.com
Phone: +971504230488
Country of Domicile: United Arab Emirates
KismotUAE.com (“Kismot”, “we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, share, and safeguard your personal information when you shop with us.
By using our website, you consent to the practices described below.
1. INFORMATION WE COLLECT
We collect information to provide a secure, smooth, and personalized shopping experience.
1.1 Information You Provide
When creating an account, placing an order, or contacting us, you may provide:
Full name
Email address
Mobile number
Delivery and billing address
Payment details (processed securely via payment gateway; we do not store card numbers)
1.2 Information Collected Automatically
When you browse KismotUAE.com, we automatically collect:
IP address
Browser type and device type
Pages viewed and time spent
Basic location (city-level)
This data helps us improve website performance and detect fraudulent activity.
1.3 Order & Interaction History
We store:
Products purchased
Communication records (email, WhatsApp customer support)
Preferences and browsing patterns
This helps us personalize your experience and improve service.
2. HOW WE USE YOUR INFORMATION
We use your data only for legitimate business purposes:
2.1 Order Fulfillment
Processing payments
Preparing and delivering orders
Sending invoices, confirmations, and updates
2.2 Customer Support
Responding to WhatsApp, phone, or email inquiries
Managing returns & replacements
Helping with product or delivery issues
2.3 Security & Fraud Prevention
We may verify information to:
Detect suspicious activity
Prevent chargebacks
Protect customers and Kismot UAE
2.4 Marketing (Only If You Opt-In)
With your consent, we may send:
New arrivals
Special offers
Promotional campaigns
You may unsubscribe anytime using the link in emails or by contacting us.
3. PAYMENT SECURITY
Your security is a top priority.
All online payments use SSL encryption
Card transactions are processed through PCI-DSS certified payment gateways
We do not see, store, or access your full card details
Mandatory UAE Banking Clause:
“All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.”
4. THIRD-PARTY DISCLOSURE
We share information only with trusted partners who help us operate:
4.1 Payment Gateways
Used to securely process transactions.
4.2 Logistics Providers
Such as Aramex, DHL, and local UAE couriers, strictly for delivering your order.
4.3 Analytics Providers
We use tools (such as Google Analytics) to understand website performance.
This data is anonymized.
4.4 Legal Requirements
We may disclose personal information if required by:
UAE law
Court order
Fraud investigations
We never sell customer data.
5. COOKIES & TRACKING TECHNOLOGY
We use cookies to:
Keep items in your shopping cart
Improve loading speed
Offer personalized product suggestions
Analyze website traffic
You may disable cookies in your browser, but some features (including checkout) may not function properly.
6. DATA STORAGE & SECURITY
We follow strict security measures to protect your information:
Encrypted servers
Firewall protection
Restricted access within our systems
Continuous monitoring
No method of transmission is 100% secure, but we follow industry-standard best practices.
7. DATA RETENTION
We retain customer information only as long as necessary for:
Order processing
Legal compliance
Fraud prevention
Accounting requirements
You may request deletion of your account at any time.
8. AGE OF CONSENT
By using our website, you confirm:
You are at least 18 years old,
OR
You are using the website under the supervision of a parent or guardian.
We do not knowingly collect information from minors.
9. INTERNATIONAL TRANSFERS
If data is transferred outside the UAE (for analytics or hosting), it will be protected under:
Secure transfer protocols
Data protection best practices
Legally compliant safeguards
10. CHANGES TO THIS POLICY
We may update this Privacy Policy as needed.
Changes take effect immediately upon posting.
We encourage you to review this page periodically.
11. YOUR RIGHTS
You may request at any time to:
Access your data
Correct inaccuracies
Delete your data
Withdraw marketing consent
Contact us below for any data request.
12. CONTACT INFORMATION
For privacy concerns or data requests:
Kismot UAE / Kismot Commerce
Email: support@kismotuae.com
Phone: +971504230488
Address: 505, Al Sabkha Tower Building, Sabkha Road, Deira, Dubai, UAE